The boots are made with a special customized cowhide material that provides a comfortable experience without needing to be broken in.

Our leather shoes water resistant, they can repel some water for a limited time, handling light exposure like rain or splashes.

However they are not waterproof. They are only suitable for everyday use and should not be exposed to excessive amounts of water.

To maintain their look and durability, we suggest cleaning your boots with a soft cloth, conditioning with a quality leather cream, and storing them in a cool, dry place. For suede boots, use a suede brush and protector spray.

Our boots are crafted from premium genuine leather, suede, and high-quality materials. Many styles feature hand-finished details and durable rubber outsoles for comfort and longevity.

Yes, Osstone boots use rubber soles that are generally designed to offer a decent grip for everyday walking and urban settings.

OSSTONE offers various shipping options, including air freight, sea freight, and express delivery (DHL, FedEx, UPS, etc.), depending on the destination and product type.

Yes! We offers free shipping on all orders that exceed $159. Shipping costs are covered by us, so you don’t have to worry about extra fees.

We offer a very delivery, we understand how valuable your time is. Our delivery takes about 3 - 7 days depending on your location.

Orders are typically processed within 1-2 business days.

Once your order is shipped, you will receive a notification and then you can view your order status or login to our website to view it.

If your order arrives damaged, take clear photos and contact HeroLaser immediately at support@ailaser.ai. We will assist you with a replacement or claim process.

If you need to make changes to your order, like canceling an item or switching to a different size, contact our Customer Care Team as soon as possible. We'll do our best to help out. Just keep in mind, we can't add items to an order that's already been placed.